{"id":4929,"date":"2026-04-12T11:48:47","date_gmt":"2026-04-12T11:48:47","guid":{"rendered":"https:\/\/pweb.dev.mst.co.cz\/faqs\/"},"modified":"2026-07-07T21:52:15","modified_gmt":"2026-07-07T21:52:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pweb.dev.mst.co.cz\/cs\/faqs\/","title":{"rendered":"\u010casto kladen\u00e9 ot\u00e1zky"},"content":{"rendered":"\t\t
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M\u00e1te n\u011bjakou ot\u00e1zku ohledn\u011b slu\u017eby MyStay?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tPod\u00edvejte se na \u010dasto kladen\u00e9 ot\u00e1zky <\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\r\n Produkt<\/summary>\r\n\r\n
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Z \u010deho se syst\u00e9m MyStay skl\u00e1d\u00e1?<\/h5>\r\n

\r\n Syst\u00e9m MyStay je software, kter\u00fd se prim\u00e1rn\u011b skl\u00e1d\u00e1 z Guest Web, administr\u00e1torsk\u00e9ho syst\u00e9mu MyAdmin\r\n a profilu ubytovac\u00edho za\u0159\u00edzen\u00ed v Guest Web.\r\n <\/p>\r\n <\/div>\r\n\r\n

\r\n
Co je to WebApp?<\/h5>\r\n

\r\n Pojem webov\u00e1 aplikace znamen\u00e1, \u017ee cel\u00fd syst\u00e9m funguje prost\u0159ednictv\u00edm webov\u00e9 platformy. Ani vy, ani\r\n va\u0161i host\u00e9 si nemus\u00edte stahovat \u017e\u00e1dnou aplikaci, abyste mohli MyStay pou\u017e\u00edvat.
Webov\u00e9 aplikace maj\u00ed oproti\r\n tradi\u010dn\u00edm desktopov\u00fdm aplikac\u00edm \u0159adu v\u00fdhod, p\u0159edev\u0161\u00edm svou p\u0159enositelnost. Funguj\u00ed na jak\u00e9mkoli za\u0159\u00edzen\u00ed,\r\n kter\u00e9 dok\u00e1\u017ee spustit podporovan\u00fd prohl\u00ed\u017ee\u010d a m\u00e1 aktivn\u00ed internetov\u00e9 p\u0159ipojen\u00ed. U webov\u00fdch aplikac\u00ed si\r\n u\u017eivatel\u00e9 (tedy va\u0161i host\u00e9) nemus\u00ed instalovat \u017e\u00e1dn\u00fd dal\u0161\u00ed software.<\/p>\r\n <\/div>\r\n\r\n

\r\n
Co je MyAdmin?<\/h5>\r\n

\r\n Syst\u00e9m MyAdmin je sou\u010d\u00e1st\u00ed syst\u00e9mu MyStay. Je navr\u017een p\u0159edev\u0161\u00edm pro administraci a\r\n spr\u00e1vu va\u0161eho profilu v syst\u00e9mu MyStay.\r\n <\/p>\r\n <\/div>\r\n\r\n\r\n\r\n

\r\n
Co je Guest web?<\/h5>\r\n

\r\n Reziden\u010dn\u00ed str\u00e1nka hotelu, kde host\u00e9 najdou v\u0161echny informace na jednom m\u00edst\u011b, katalog\r\n v\u0161ech aktivit a slu\u017eeb a z\u00e1rove\u0148 mohou prov\u00e1d\u011bt online check-in\/check-out, platby atd.\r\n <\/p>\r\n <\/div>\r\n

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Jak budu propagovat sv\u016fj profil MyStay sv\u00fdm host\u016fm?<\/h5>\r\n

\r\n Automaticky, pomoc\u00ed integrac\u00ed a zpr\u00e1v p\u0159ed p\u0159\u00edjezdem a\/nebo b\u011bhem pobytu, ale tak\u00e9 pomoc\u00ed QR\r\n k\u00f3d\u016f, vstupn\u00ed str\u00e1nky wifi, tablet\u016f na pokoj\u00edch a dal\u0161\u00edch marketingov\u00fdch n\u00e1stroj\u016f, s jejich\u017e pomoc\u00ed v\u00e1m\r\n r\u00e1di pom\u016f\u017eeme.<\/p>\r\n <\/div>\r\n

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Jak\u00e9 jazykov\u00e9 verze jsou k dispozici?<\/h5>\r\n

\r\n MyStay ve v\u00fdchoz\u00edm nastaven\u00ed b\u011b\u017e\u00ed v angli\u010dtin\u011b. Dal\u0161\u00ed jazyky jsou k dispozici, tj. ital\u0161tina, \u0161pan\u011bl\u0161tina, n\u011bm\u010dina,\r\n ru\u0161tina, holand\u0161tina, \u010de\u0161tina a sloven\u0161tina. Pokud v\u00e1m dostupn\u00e1 jazykov\u00e1 nab\u00eddka nesta\u010d\u00ed, m\u016f\u017eete po\u017e\u00e1dat\r\n o vytvo\u0159en\u00ed nov\u00e9ho jazyka.<\/p>\r\n <\/div>\r\n

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Jak budu propagovat sv\u016fj profil MyStay sv\u00fdm host\u016fm?<\/h5>\r\n

\r\n Toto se prov\u00e1d\u00ed automaticky, pomoc\u00ed integrac\u00ed a zpr\u00e1v p\u0159ed p\u0159\u00edjezdem nebo b\u011bhem pobytu, ale tak\u00e9 pomoc\u00ed QR\r\n k\u00f3d\u016f, chytr\u00e9ho katalogu, vstupn\u00ed str\u00e1nky wifi, tablet\u016f na pokoj\u00edch a dal\u0161\u00edch marketingov\u00fdch n\u00e1stroj\u016f, s jejich\u017e\r\n pomoc\u00ed v\u00e1m r\u00e1di pom\u016f\u017eeme.<\/p>\r\n <\/div>\r\n

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Budeme m\u00edt p\u0159\u00edstup ke statistik\u00e1m? Jak m\u016f\u017eeme sledovat vyu\u017eitelnost?<\/h5>\r\n

\r\n Profil MyAdmin zahrnuje snadno p\u0159\u00edstupn\u00e9 reporty a statistiky, kter\u00e9 m\u016f\u017eete kdykoli zkontrolovat. <\/p>\r\n <\/div>\r\n\r\n

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Vy\u017eaduje MyStay instalaci dal\u0161\u00edho softwaru na recepci?<\/h5>\r\n

\r\n Instalace dal\u0161\u00edho softwaru nen\u00ed vy\u017eadov\u00e1na.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Je k dispozici chat v re\u00e1ln\u00e9m \u010dase? Jak m\u016f\u017eeme reagovat na zpr\u00e1vy v chatu?<\/h5>\r\n

\r\n MyStay poskytuje integraci s FB Messenger a WhatsApp. Pokud v\u00e1\u0161 hotel komunikuje s hosty\r\n prost\u0159ednictv\u00edm t\u011bchto kan\u00e1l\u016f, m\u016f\u017eete tuto funkci snadno povolit v MyAdmin. Host\u00e9 najdou\r\n ikonu Messenger nebo WhatsApp p\u0159\u00edmo na Guest Web.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Kdo vlastn\u00ed data, kter\u00e1 nahr\u00e1v\u00e1m do syst\u00e9mu?<\/h5>\r\n

\r\n Ka\u017ed\u00fd z\u016fst\u00e1v\u00e1 vlastn\u00edkem obsahu sv\u00e9ho vlastn\u00edho profilu.\r\n <\/p>\r\n <\/div>\r\n \r\n

Textov\u00e9 zpr\u00e1vy<\/h4>\r\n
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M\u016f\u017eeme odes\u00edlat SMS z MyStay? Jak m\u016f\u017eeme pos\u00edlat SMS?<\/h5>\r\n

\r\n Ano, m\u016f\u017eete. Sta\u010d\u00ed aktivovat SMS ve va\u0161em profilu MyAdmin. Zpr\u00e1vy lze odes\u00edlat p\u0159ed pobytem, b\u011bhem\r\n n\u011bj i po n\u011bm. Po nastaven\u00ed se zpr\u00e1vy odes\u00edlaj\u00ed automaticky. Je tak\u00e9 mo\u017en\u00e9 odeslat jednor\u00e1zovou zpr\u00e1vu\r\n jednotlivc\u016fm nebo konkr\u00e9tn\u00ed skupin\u011b. Jedna SMS m\u00e1 160 znak\u016f.\r\n <\/p>\r\n <\/div>\r\n

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Jak\u00e1 je cena jedn\u00e9 SMS?<\/h5>\r\n

\r\n Cena jedn\u00e9 SMS z\u00e1vis\u00ed na zemi p\u0159\u00edjemce. Aktu\u00e1ln\u00ed cen\u00edk si m\u016f\u017eete prohl\u00e9dnout v profilu\r\n MyAdmin ubytovac\u00edho za\u0159\u00edzen\u00ed. Cena se m\u016f\u017ee li\u0161it v z\u00e1vislosti na cen\u00e1ch poskytovatele SMS\r\n br\u00e1ny. V MyAdmin si m\u016f\u017eete zakoupit kredit pomoc\u00ed va\u0161\u00ed platebn\u00ed karty. Tento kredit bude ode\u010dten\r\n za ka\u017edou odeslanou SMS z zakoupen\u00e9 \u010d\u00e1stky. O n\u00edzk\u00e9m kreditu budete informov\u00e1ni e-mailem je\u0161t\u011b p\u0159ed\r\n jeho vy\u010derp\u00e1n\u00edm. Pokud nen\u00ed dostatek kreditu, \u017e\u00e1dn\u00e1 SMS nebude odesl\u00e1na.\r\n <\/p>\r\n <\/div>\r\n

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Kolik textov\u00fdch zpr\u00e1v m\u016f\u017eeme odeslat ka\u017ed\u00fd m\u011bs\u00edc?<\/h5>\r\n

\r\n Nejste omezeni \u017e\u00e1dn\u00fdmi limity.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n

\r\n Ceny<\/summary>\r\n\r\n
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Jak\u00e1 je cena MyStay?<\/h5>\r\n

\r\n Cena slu\u017eeb MyStay z\u00e1vis\u00ed na zvolen\u00e9m bal\u00ed\u010dku. Cena se vypo\u010d\u00edt\u00e1v\u00e1 na z\u00e1klad\u011b velikosti ubytovac\u00edho za\u0159\u00edzen\u00ed.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Kolik \u010din\u00ed poplatek za nastaven\u00ed?<\/h5>\r\n

\r\n Cena za nastaven\u00ed profilu z\u00e1vis\u00ed na zvolen\u00e9m bal\u00ed\u010dku slu\u017eeb MyStay. Poplatek je jednor\u00e1zov\u00fd.<\/p>\r\n <\/div>\r\n\r\n

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Kolik stoj\u00ed integrace?<\/h5>\r\n

\r\n Poplatky z\u00e1vis\u00ed na typu a druhu integrace. Pro v\u00edce informac\u00ed n\u00e1s pros\u00edm kontaktujte zde<\/a>.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Jak se MyStay plat\u00ed?<\/h5>\r\n

\r\n P\u0159i podpisu smlouvy si m\u016f\u017eete zvolit, zda chcete platit m\u011bs\u00ed\u010dn\u011b, \u010dtvrtletn\u011b nebo ro\u010dn\u011b. Pot\u00e9 v\u00e1m bude\r\n zasl\u00e1na faktura a platbu m\u016f\u017eete prov\u00e9st bankovn\u00edm p\u0159evodem nebo p\u0159es Paypal.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n

\r\n Integrace<\/summary>\r\n\r\n
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Pot\u0159ebuji k pou\u017e\u00edv\u00e1n\u00ed MyStay n\u011bjakou integraci?<\/h5>\r\n

\r\n Integrace na PMS nebo KMS nen\u00ed absolutn\u011b nutn\u00e1, ale poskytuje \u00faplnou automatizaci syst\u00e9m\u016f a je v\u00edce ne\u017e\r\n doporu\u010dov\u00e1na. Pokud nechcete sv\u016fj syst\u00e9m PMS s MyStay integrovat, je mo\u017en\u00e9 pou\u017e\u00edt manu\u00e1ln\u00ed import a export dat.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Co znamen\u00e1 jednosm\u011brn\u00e1 integrace?<\/h5>\r\n

\r\n Jednosm\u011brn\u00e1 integrace znamen\u00e1 odes\u00edl\u00e1n\u00ed nezbytn\u00fdch dat z va\u0161eho PMS do MyStay \u2013 tj. \u010d\u00edslo rezervace, datum\r\n p\u0159\u00edjezdu\/odjezdu, kontaktn\u00ed \u00fadaje rezervace, jm\u00e9no a p\u0159\u00edjmen\u00ed hosta, st\u00e1tn\u00ed p\u0159\u00edslu\u0161nost, \u010d\u00e1stka k zaplacen\u00ed,\r\n \u010d\u00edslo pokoje a dal\u0161\u00ed. Dvousm\u011brn\u00e1 integrace znamen\u00e1 odes\u00edl\u00e1n\u00ed dat z va\u0161eho PMS do MyStay a z\u00e1rove\u0148 odes\u00edl\u00e1n\u00ed\r\n dat z MyStay do PMS \u2013 tj. dokon\u010den\u00e9 \u00fadaje o check-inu z formul\u00e1\u0159\u016f, informace o proveden\u00e9 platb\u011b, informace\r\n o objedn\u00e1n\u00ed slu\u017eeb, dvousm\u011brn\u00e1 integra\u010dn\u00ed kiosek atd.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Jak\u00e9 integrace poskytujete?<\/h5>\r\n

\r\n Na\u0161e integrace jsou k dispozici zde<\/a>. Pokud nenaleznete sv\u016fj aktu\u00e1ln\u00ed\r\n nebo preferovan\u00fd syst\u00e9m, nev\u00e1hejte n\u00e1s kontaktovat. Neust\u00e1le p\u0159ipojujeme nov\u00e9 syst\u00e9my. \r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n

\r\n Smlouva<\/summary>\r\n\r\n
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Jak\u00e1 je d\u00e9lka smlouvy? Jak\u00e9 jsou podm\u00ednky zru\u0161en\u00ed?<\/h5>\r\n

\r\n Smlouva je uzav\u0159ena na dobu neur\u010ditou, minim\u00e1ln\u011b v\u0161ak na dobu 6 m\u011bs\u00edc\u016f. To neplat\u00ed pro pilotn\u00ed spolupr\u00e1ci,\r\n kdy je mo\u017en\u00e9 pilotovat MyStay po krat\u0161\u00ed zku\u0161ebn\u00ed dobu. Podm\u00ednky zru\u0161en\u00ed z\u00e1vis\u00ed na typu smlouvy.\r\n Pro v\u00edce informac\u00ed n\u00e1s kontaktujte.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Jak dlouho trv\u00e1 vytvo\u0159en\u00ed hotelov\u00e9ho profilu?<\/h5>\r\n

\r\n Po podpisu smlouvy je v\u00e1\u0161 profil vytvo\u0159en do 24 hodin.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Jak dlouho trv\u00e1 integrace? Kdy mohou na\u0161i host\u00e9 za\u010d\u00edt MyStay pou\u017e\u00edvat?<\/h5>\r\n

\r\n Integrace v\u017edy z\u00e1vis\u00ed na typu PMS nebo KMS, kter\u00fd pou\u017e\u00edv\u00e1te, m\u016f\u017ee trvat n\u011bkolik dn\u00ed nebo t\u00fddn\u016f. \r\n <\/p>\r\n <\/div>\r\n\r\n

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Jak podepisujeme smlouvy?<\/h5>\r\n

\r\n Smlouvy podepisujeme online, v\u010detn\u011b souhlasu s Obchodn\u00edmi podm\u00ednkami<\/a>.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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M\u00e1te jinou ot\u00e1zku nebo si s n\u00e1mi chcete promluvit?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tKontaktujte n\u00e1s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

M\u00e1te n\u011bjakou ot\u00e1zku ohledn\u011b slu\u017eby MyStay? Pod\u00edvejte se na \u010dasto kladen\u00e9 ot\u00e1zky Produkt Z \u010deho se syst\u00e9m MyStay skl\u00e1d\u00e1? Syst\u00e9m MyStay je software, kter\u00fd se prim\u00e1rn\u011b skl\u00e1d\u00e1 z Guest Web, administr\u00e1torsk\u00e9ho syst\u00e9mu MyAdmin a profilu ubytovac\u00edho za\u0159\u00edzen\u00ed v Guest Web. Co je to WebApp? Pojem webov\u00e1 aplikace znamen\u00e1, \u017ee cel\u00fd syst\u00e9m funguje prost\u0159ednictv\u00edm webov\u00e9 platformy. Ani vy, ani va\u0161i host\u00e9 si nemus\u00edte stahovat \u017e\u00e1dnou aplikaci, abyste mohli MyStay pou\u017e\u00edvat.Webov\u00e9 aplikace maj\u00ed oproti tradi\u010dn\u00edm desktopov\u00fdm aplikac\u00edm \u0159adu v\u00fdhod, p\u0159edev\u0161\u00edm svou p\u0159enositelnost. Funguj\u00ed na jak\u00e9mkoli za\u0159\u00edzen\u00ed, kter\u00e9 dok\u00e1\u017ee spustit podporovan\u00fd prohl\u00ed\u017ee\u010d a m\u00e1 aktivn\u00ed internetov\u00e9 p\u0159ipojen\u00ed. U webov\u00fdch aplikac\u00ed si u\u017eivatel\u00e9 (tedy va\u0161i host\u00e9) nemus\u00ed instalovat \u017e\u00e1dn\u00fd dal\u0161\u00ed software. Co je MyAdmin? Syst\u00e9m MyAdmin je sou\u010d\u00e1st\u00ed syst\u00e9mu MyStay. Je navr\u017een p\u0159edev\u0161\u00edm pro administraci a spr\u00e1vu va\u0161eho profilu v syst\u00e9mu MyStay. Co je Guest web? Reziden\u010dn\u00ed str\u00e1nka hotelu, kde host\u00e9 najdou v\u0161echny informace na jednom m\u00edst\u011b, katalog v\u0161ech aktivit a slu\u017eeb a z\u00e1rove\u0148 mohou prov\u00e1d\u011bt online check-in\/check-out, platby atd. Jak budu propagovat sv\u016fj profil MyStay sv\u00fdm host\u016fm? Automaticky, pomoc\u00ed integrac\u00ed a zpr\u00e1v p\u0159ed p\u0159\u00edjezdem a\/nebo b\u011bhem pobytu, ale tak\u00e9 pomoc\u00ed QR k\u00f3d\u016f, vstupn\u00ed str\u00e1nky wifi, tablet\u016f na pokoj\u00edch a dal\u0161\u00edch marketingov\u00fdch n\u00e1stroj\u016f, s jejich\u017e pomoc\u00ed v\u00e1m r\u00e1di pom\u016f\u017eeme. Jak\u00e9 jazykov\u00e9 verze jsou k dispozici? MyStay ve v\u00fdchoz\u00edm nastaven\u00ed b\u011b\u017e\u00ed v angli\u010dtin\u011b. Dal\u0161\u00ed jazyky jsou k dispozici, tj. ital\u0161tina, \u0161pan\u011bl\u0161tina, n\u011bm\u010dina, ru\u0161tina, holand\u0161tina, \u010de\u0161tina a sloven\u0161tina. Pokud v\u00e1m dostupn\u00e1 jazykov\u00e1 nab\u00eddka nesta\u010d\u00ed, m\u016f\u017eete po\u017e\u00e1dat o vytvo\u0159en\u00ed nov\u00e9ho jazyka. Jak budu propagovat sv\u016fj profil MyStay sv\u00fdm host\u016fm? Toto se prov\u00e1d\u00ed automaticky, pomoc\u00ed integrac\u00ed a zpr\u00e1v p\u0159ed p\u0159\u00edjezdem nebo b\u011bhem pobytu, ale tak\u00e9 pomoc\u00ed QR k\u00f3d\u016f, chytr\u00e9ho katalogu, vstupn\u00ed str\u00e1nky wifi, tablet\u016f na pokoj\u00edch a dal\u0161\u00edch marketingov\u00fdch n\u00e1stroj\u016f, s jejich\u017e pomoc\u00ed v\u00e1m r\u00e1di pom\u016f\u017eeme. Budeme m\u00edt p\u0159\u00edstup ke statistik\u00e1m? Jak m\u016f\u017eeme sledovat vyu\u017eitelnost? Profil MyAdmin zahrnuje snadno p\u0159\u00edstupn\u00e9 reporty a statistiky, kter\u00e9 m\u016f\u017eete kdykoli zkontrolovat. Vy\u017eaduje MyStay instalaci dal\u0161\u00edho softwaru na recepci? Instalace dal\u0161\u00edho softwaru nen\u00ed vy\u017eadov\u00e1na. Je k dispozici chat v re\u00e1ln\u00e9m \u010dase? Jak m\u016f\u017eeme reagovat na zpr\u00e1vy v chatu? MyStay poskytuje integraci s FB Messenger a WhatsApp. Pokud v\u00e1\u0161 hotel komunikuje s hosty prost\u0159ednictv\u00edm t\u011bchto kan\u00e1l\u016f, m\u016f\u017eete tuto funkci snadno povolit v MyAdmin. Host\u00e9 najdou ikonu Messenger nebo WhatsApp p\u0159\u00edmo na Guest Web. Kdo vlastn\u00ed data, kter\u00e1 nahr\u00e1v\u00e1m do syst\u00e9mu? Ka\u017ed\u00fd z\u016fst\u00e1v\u00e1 vlastn\u00edkem obsahu sv\u00e9ho vlastn\u00edho profilu. Textov\u00e9 zpr\u00e1vy M\u016f\u017eeme odes\u00edlat SMS z MyStay? Jak m\u016f\u017eeme pos\u00edlat SMS? Ano, m\u016f\u017eete. Sta\u010d\u00ed aktivovat SMS ve va\u0161em profilu MyAdmin. Zpr\u00e1vy lze odes\u00edlat p\u0159ed pobytem, b\u011bhem n\u011bj i po n\u011bm. Po nastaven\u00ed se zpr\u00e1vy odes\u00edlaj\u00ed automaticky. Je tak\u00e9 mo\u017en\u00e9 odeslat jednor\u00e1zovou zpr\u00e1vu jednotlivc\u016fm nebo konkr\u00e9tn\u00ed skupin\u011b. Jedna SMS m\u00e1 160 znak\u016f. Jak\u00e1 je cena jedn\u00e9 SMS? Cena jedn\u00e9 SMS z\u00e1vis\u00ed na zemi p\u0159\u00edjemce. Aktu\u00e1ln\u00ed cen\u00edk si m\u016f\u017eete prohl\u00e9dnout v profilu MyAdmin ubytovac\u00edho za\u0159\u00edzen\u00ed. Cena se m\u016f\u017ee li\u0161it v z\u00e1vislosti na cen\u00e1ch poskytovatele SMS br\u00e1ny. V MyAdmin si m\u016f\u017eete zakoupit kredit pomoc\u00ed va\u0161\u00ed platebn\u00ed karty. Tento kredit bude ode\u010dten za ka\u017edou odeslanou SMS z zakoupen\u00e9 \u010d\u00e1stky. O n\u00edzk\u00e9m kreditu budete informov\u00e1ni e-mailem je\u0161t\u011b p\u0159ed jeho vy\u010derp\u00e1n\u00edm. Pokud nen\u00ed dostatek kreditu, \u017e\u00e1dn\u00e1 SMS nebude odesl\u00e1na. Kolik textov\u00fdch zpr\u00e1v m\u016f\u017eeme odeslat ka\u017ed\u00fd m\u011bs\u00edc? Nejste omezeni \u017e\u00e1dn\u00fdmi limity. Ceny Jak\u00e1 je cena MyStay? Cena slu\u017eeb MyStay z\u00e1vis\u00ed na zvolen\u00e9m bal\u00ed\u010dku. Cena se vypo\u010d\u00edt\u00e1v\u00e1 na z\u00e1klad\u011b velikosti ubytovac\u00edho za\u0159\u00edzen\u00ed. Kolik \u010din\u00ed poplatek za nastaven\u00ed? Cena za nastaven\u00ed profilu z\u00e1vis\u00ed na zvolen\u00e9m bal\u00ed\u010dku slu\u017eeb MyStay. Poplatek je jednor\u00e1zov\u00fd. Kolik stoj\u00ed integrace? Poplatky z\u00e1vis\u00ed na typu a druhu integrace. Pro v\u00edce informac\u00ed n\u00e1s pros\u00edm kontaktujte zde. Jak se MyStay plat\u00ed? P\u0159i podpisu smlouvy si m\u016f\u017eete zvolit, zda chcete platit m\u011bs\u00ed\u010dn\u011b, \u010dtvrtletn\u011b nebo ro\u010dn\u011b. Pot\u00e9 v\u00e1m bude zasl\u00e1na faktura a platbu m\u016f\u017eete prov\u00e9st bankovn\u00edm p\u0159evodem nebo p\u0159es Paypal. Integrace Pot\u0159ebuji k pou\u017e\u00edv\u00e1n\u00ed MyStay n\u011bjakou integraci? Integrace na PMS nebo KMS nen\u00ed absolutn\u011b nutn\u00e1, ale poskytuje \u00faplnou automatizaci syst\u00e9m\u016f a je v\u00edce ne\u017e doporu\u010dov\u00e1na. Pokud nechcete sv\u016fj syst\u00e9m PMS s MyStay integrovat, je mo\u017en\u00e9 pou\u017e\u00edt manu\u00e1ln\u00ed import a export dat. Co znamen\u00e1 jednosm\u011brn\u00e1 integrace? Jednosm\u011brn\u00e1 integrace znamen\u00e1 odes\u00edl\u00e1n\u00ed nezbytn\u00fdch dat z va\u0161eho PMS do MyStay \u2013 tj. \u010d\u00edslo rezervace, datum p\u0159\u00edjezdu\/odjezdu, kontaktn\u00ed \u00fadaje rezervace, jm\u00e9no a p\u0159\u00edjmen\u00ed hosta, st\u00e1tn\u00ed p\u0159\u00edslu\u0161nost, \u010d\u00e1stka k zaplacen\u00ed, \u010d\u00edslo pokoje a dal\u0161\u00ed. Dvousm\u011brn\u00e1 integrace znamen\u00e1 odes\u00edl\u00e1n\u00ed dat z va\u0161eho PMS do MyStay a z\u00e1rove\u0148 odes\u00edl\u00e1n\u00ed dat z MyStay do PMS \u2013 tj. dokon\u010den\u00e9 \u00fadaje o check-inu z formul\u00e1\u0159\u016f, informace o proveden\u00e9 platb\u011b, informace o objedn\u00e1n\u00ed slu\u017eeb, dvousm\u011brn\u00e1 integra\u010dn\u00ed kiosek atd. Jak\u00e9 integrace poskytujete? Na\u0161e integrace jsou k dispozici zde. Pokud nenaleznete sv\u016fj aktu\u00e1ln\u00ed nebo preferovan\u00fd syst\u00e9m, nev\u00e1hejte n\u00e1s kontaktovat. Neust\u00e1le p\u0159ipojujeme nov\u00e9 syst\u00e9my. Smlouva Jak\u00e1 je d\u00e9lka smlouvy? Jak\u00e9 jsou podm\u00ednky zru\u0161en\u00ed? Smlouva je uzav\u0159ena na dobu neur\u010ditou, minim\u00e1ln\u011b v\u0161ak na dobu 6 m\u011bs\u00edc\u016f. To neplat\u00ed pro pilotn\u00ed spolupr\u00e1ci, kdy je mo\u017en\u00e9 pilotovat MyStay po krat\u0161\u00ed zku\u0161ebn\u00ed dobu. Podm\u00ednky zru\u0161en\u00ed z\u00e1vis\u00ed na typu smlouvy. Pro v\u00edce informac\u00ed n\u00e1s kontaktujte. Jak dlouho trv\u00e1 vytvo\u0159en\u00ed hotelov\u00e9ho profilu? Po podpisu smlouvy je v\u00e1\u0161 profil vytvo\u0159en do 24 hodin. Jak dlouho trv\u00e1 integrace? Kdy mohou na\u0161i host\u00e9 za\u010d\u00edt MyStay pou\u017e\u00edvat? Integrace v\u017edy z\u00e1vis\u00ed na typu PMS nebo KMS, kter\u00fd pou\u017e\u00edv\u00e1te, m\u016f\u017ee trvat n\u011bkolik dn\u00ed nebo t\u00fddn\u016f. Jak podepisujeme smlouvy? Smlouvy podepisujeme online, v\u010detn\u011b souhlasu s Obchodn\u00edmi podm\u00ednkami. M\u00e1te jinou ot\u00e1zku nebo si s n\u00e1mi chcete promluvit? Kontaktujte n\u00e1s<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4929","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/pages\/4929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/comments?post=4929"}],"version-history":[{"count":4,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/pages\/4929\/revisions"}],"predecessor-version":[{"id":5717,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/pages\/4929\/revisions\/5717"}],"wp:attachment":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/media?parent=4929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}