{"id":6074,"date":"2026-04-24T07:41:36","date_gmt":"2026-04-24T07:41:36","guid":{"rendered":"https:\/\/pweb.dev.mst.co.cz\/relationships-101-the-hotel-and-the-guest\/"},"modified":"2026-07-09T06:47:29","modified_gmt":"2026-07-09T06:47:29","slug":"relationships-101-the-hotel-and-the-guest","status":"publish","type":"post","link":"https:\/\/pweb.dev.mst.co.cz\/cs\/relationships-101-the-hotel-and-the-guest\/","title":{"rendered":"Z\u00e1klady vztah\u016f: Hotel a host"},"content":{"rendered":"\r\n

V oblasti pohostinstv\u00ed nelze dost zd\u016fraznit, jak d\u016fle\u017eit\u00e9 jsou vztahy. Na prvn\u00edm m\u00edst\u011b mezi prioritami hotel\u016f stoj\u00ed host. Je samoz\u0159ejm\u00e9, \u017ee bez host\u016f by hotel neexistoval. Udr\u017eovat tento vztah v m\u011bn\u00edc\u00edm se digit\u00e1ln\u00edm sv\u011bt\u011b pohostinstv\u00ed v\u0161ak nen\u00ed tak jednoduch\u00e9. Na\u0161\u00edm c\u00edlem v tomto blogov\u00e9m p\u0159\u00edsp\u011bvku je pod\u011blit se s v\u00e1mi o n\u011bkolik d\u016fle\u017eit\u00fdch v\u011bc\u00ed, kter\u00e9 byste m\u011bli m\u00edt na pam\u011bti, kdy\u017e se na va\u0161em seznamu host\u016f objev\u00ed nov\u00ed host\u00e9. <\/p>\r\n\r\n\r\n\r\n

V\u00edce ne\u017e jen z\u00e1kazn\u00edk<\/strong><\/h3>\r\n\r\n\r\n\r\n

Kdy\u017e va\u0161i host\u00e9 proch\u00e1zej\u00ed stovky webov\u00fdch str\u00e1nek hotel\u016f, online cestovn\u00edch agentur (OTA) a web\u016f s recenzemi od ostatn\u00edch u\u017eivatel\u016f, nehledaj\u00ed pouze m\u00edsto, kde str\u00e1vit noc.& nbsp;Host\u016fm z\u00e1le\u017e\u00ed na poloze, slu\u017eb\u00e1ch, nab\u00eddk\u00e1ch a samoz\u0159ejm\u011b tak\u00e9 na tom, jak dob\u0159e s nimi zach\u00e1z\u00ed hotelov\u00fd person\u00e1l.<\/a> Nap\u0159\u00edklad: v\u00edt\u00e1 person\u00e1l hosty p\u0159i p\u0159\u00edjezdu, a\u0165 u\u017e p\u0159ijedou jakkoli pozd\u011b nebo brzy? Reaguje hotelov\u00fd person\u00e1l efektivn\u011b a pohotov\u011b na obavy a po\u017eadavky host\u016f? A mnoho dal\u0161\u00edch ot\u00e1zek t\u00fdkaj\u00edc\u00edch se toho, jak hotelov\u00fd person\u00e1l a veden\u00ed vn\u00edmaj\u00ed sv\u00e9 hosty nejen jako pouh\u00e9 z\u00e1kazn\u00edky. Host\u00e9 b\u011bhem sv\u00e9ho pobytu hledaj\u00ed do\u010dasn\u00fd domov daleko od domova a doufaj\u00ed, \u017ee je hostitel, tedy vy, mil\u00ed hoteli\u00e9\u0159i, v\u0159ele p\u0159iv\u00edt\u00e1.<\/p>\r\n\r\n\r\n\r\n

Vyu\u017eijte MyStay a uka\u017ete host\u016fm, \u017ee v\u00e1m na nich z\u00e1le\u017e\u00ed. Za\u010dn\u011bte t\u00edm spr\u00e1vn\u00fdm krokem \u2013 d\u00edky na\u0161\u00ed uv\u00edtac\u00ed SMS se s hosty spoj\u00edte hned, je\u0161t\u011b ne\u017e se s v\u00e1mi budou moci setkat osobn\u011b. MyStay nav\u00edc nab\u00edz\u00ed mo\u017enost spojit se s hosty b\u011bhem jejich pobytu p\u0159es Facebook Messenger a WhatsApp, tak\u017ee pokud n\u011bkdy nastane n\u011bjak\u00fd probl\u00e9m nebo budou pot\u0159ebovat hotelovou slu\u017ebu, mohou se s v\u00e1mi spojit osobn\u011bj\u0161\u00edm a efektivn\u011bj\u0161\u00edm zp\u016fsobem, kter\u00fd ukazuje, jak moc si v\u00e1\u017e\u00edte vztah\u016f se sv\u00fdmi hosty.<\/p>\r\n\r\n\r\n\r\n

\"\"<\/figure>\r\n\r\n\r\n\r\n

Respektujte \u010das a prostor sv\u00fdch host\u016f<\/strong><\/h3>\r\n\r\n\r\n\r\n

Jako hoteli\u00e9r je d\u016fle\u017eit\u00e9 m\u00edt na pam\u011bti, pro\u010d jsou va\u0161i host\u00e9 pr\u00e1v\u011b zde. A\u0165 u\u017e p\u0159ij\u00ed\u017ed\u011bj\u00ed slu\u017eebn\u011b nebo za odpo\u010dinkem, hotel je m\u00edstem, kde si mohou odpo\u010dinout od hektick\u00e9ho ka\u017edodenn\u00edho \u017eivota v prost\u0159ed\u00ed, kter\u00e9 mo\u017en\u00e1 p\u0159\u00edli\u0161 dob\u0159e neznaj\u00ed.<\/p>\r\n\r\n\r\n\r\n

Po dlouh\u00e9m dni str\u00e1ven\u00e9m cestov\u00e1n\u00edm budou va\u0161i host\u00e9 vn\u00edmat proces p\u0159ihl\u00e1\u0161en\u00ed jako p\u0159ek\u00e1\u017eku, kter\u00e1 jim br\u00e1n\u00ed v tom, aby si u\u017eili tolik pot\u0159ebn\u00fd \u010das a prostor k odpo\u010dinku a na\u010derp\u00e1n\u00ed nov\u00fdch sil. Proto pokud tento proces co nejv\u00edce zjednodu\u0161\u00edte a zefektivn\u00edte, uk\u00e1\u017eete host\u016fm, \u017ee si uv\u011bdomujete a v\u00e1\u017e\u00edte si jejich p\u0159\u00e1n\u00ed a \u017ee si nep\u0159ejete nic jin\u00e9ho, ne\u017e jim poskytnout bezchybn\u00fd servis.<\/p>\r\n\r\n\r\n\r\n

Na\u0161t\u011bst\u00ed pro v\u00e1s mohou host\u00e9 d\u00edky MyStay vyu\u017e\u00edt na\u0161i funkci digit\u00e1ln\u00edho p\u0159ihl\u00e1\u0161en\u00ed, kter\u00e1 jim umo\u017e\u0148uje p\u0159ihl\u00e1sit se do hotelu z pohodl\u00ed domova, cestou z leti\u0161t\u011b nebo odkudkoli jinde, kde se pr\u00e1v\u011b nach\u00e1zej\u00ed, je\u0161t\u011b p\u0159ed p\u0159\u00edjezdem do va\u0161eho za\u0159\u00edzen\u00ed. Tato funkce, stejn\u011b jako na\u0161e dal\u0161\u00ed v\u00fdkonn\u00e9 a efektivn\u00ed funkce, host\u016fm ukazuje, \u017ee si cen\u00edte jejich \u010dasu, respektujete jejich soukrom\u00ed a jste tu proto, abyste jim zajistili bezstresov\u00fd a pohodln\u00fd pobyt.<\/p>\r\n\r\n\r\n\r\n

Je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee slu\u017eba neza\u010d\u00edn\u00e1 teprve v okam\u017eiku, kdy se host\u00e9 p\u0159ihl\u00e1s\u00ed, ani nekon\u010d\u00ed v okam\u017eiku, kdy se odhl\u00e1s\u00ed. Na\u0161t\u011bst\u00ed v\u00e1m MyStay nab\u00edz\u00ed mo\u017enost b\u00fdt v kontaktu s va\u0161imi hosty zp\u016fsobem, kter\u00fd respektuje jejich \u010das i soukrom\u00ed, a to ve v\u0161ech f\u00e1z\u00edch cesty: p\u0159ed n\u00ed, b\u011bhem n\u00ed i po n\u00ed.<\/p>\r\n\r\n\r\n\r\n

Za\u010dn\u011bte je\u0161t\u011b dnes s bezplatnou zku\u0161ebn\u00ed verz\u00ed MyStay!<\/a><\/p>\r\n\r\n\r\nTranslated with DeepL.com (free version)","protected":false},"excerpt":{"rendered":"

V oblasti pohostinstv\u00ed nelze dost zd\u016fraznit, jak d\u016fle\u017eit\u00e9 jsou vztahy. Na prvn\u00edm m\u00edst\u011b mezi prioritami hotel\u016f stoj\u00ed host. Je samoz\u0159ejm\u00e9, \u017ee bez host\u016f by hotel neexistoval. Udr\u017eovat tento vztah v m\u011bn\u00edc\u00edm se digit\u00e1ln\u00edm sv\u011bt\u011b pohostinstv\u00ed v\u0161ak nen\u00ed tak jednoduch\u00e9. Na\u0161\u00edm c\u00edlem v tomto blogov\u00e9m p\u0159\u00edsp\u011bvku je pod\u011blit se s v\u00e1mi o n\u011bkolik d\u016fle\u017eit\u00fdch v\u011bc\u00ed, kter\u00e9 byste m\u011bli m\u00edt na pam\u011bti, kdy\u017e se na va\u0161em seznamu host\u016f objev\u00ed nov\u00ed host\u00e9. V\u00edce ne\u017e jen z\u00e1kazn\u00edk Kdy\u017e va\u0161i host\u00e9 proch\u00e1zej\u00ed stovky webov\u00fdch str\u00e1nek hotel\u016f, online cestovn\u00edch agentur (OTA) a web\u016f s recenzemi od ostatn\u00edch u\u017eivatel\u016f, nehledaj\u00ed pouze m\u00edsto, kde str\u00e1vit noc.& nbsp;Host\u016fm z\u00e1le\u017e\u00ed na poloze, slu\u017eb\u00e1ch, nab\u00eddk\u00e1ch a samoz\u0159ejm\u011b tak\u00e9 na tom, jak dob\u0159e s nimi zach\u00e1z\u00ed hotelov\u00fd person\u00e1l. Nap\u0159\u00edklad: v\u00edt\u00e1 person\u00e1l hosty p\u0159i p\u0159\u00edjezdu, a\u0165 u\u017e p\u0159ijedou jakkoli pozd\u011b nebo brzy? Reaguje hotelov\u00fd person\u00e1l efektivn\u011b a pohotov\u011b na obavy a po\u017eadavky host\u016f? A mnoho dal\u0161\u00edch ot\u00e1zek t\u00fdkaj\u00edc\u00edch se toho, jak hotelov\u00fd person\u00e1l a veden\u00ed vn\u00edmaj\u00ed sv\u00e9 hosty nejen jako pouh\u00e9 z\u00e1kazn\u00edky. Host\u00e9 b\u011bhem sv\u00e9ho pobytu hledaj\u00ed do\u010dasn\u00fd domov daleko od domova a doufaj\u00ed, \u017ee je hostitel, tedy vy, mil\u00ed hoteli\u00e9\u0159i, v\u0159ele p\u0159iv\u00edt\u00e1. Vyu\u017eijte MyStay a uka\u017ete host\u016fm, \u017ee v\u00e1m na nich z\u00e1le\u017e\u00ed. Za\u010dn\u011bte t\u00edm spr\u00e1vn\u00fdm krokem \u2013 d\u00edky na\u0161\u00ed uv\u00edtac\u00ed SMS se s hosty spoj\u00edte hned, je\u0161t\u011b ne\u017e se s v\u00e1mi budou moci setkat osobn\u011b. MyStay nav\u00edc nab\u00edz\u00ed mo\u017enost spojit se s hosty b\u011bhem jejich pobytu p\u0159es Facebook Messenger a WhatsApp, tak\u017ee pokud n\u011bkdy nastane n\u011bjak\u00fd probl\u00e9m nebo budou pot\u0159ebovat hotelovou slu\u017ebu, mohou se s v\u00e1mi spojit osobn\u011bj\u0161\u00edm a efektivn\u011bj\u0161\u00edm zp\u016fsobem, kter\u00fd ukazuje, jak moc si v\u00e1\u017e\u00edte vztah\u016f se sv\u00fdmi hosty. Respektujte \u010das a prostor sv\u00fdch host\u016f Jako hoteli\u00e9r je d\u016fle\u017eit\u00e9 m\u00edt na pam\u011bti, pro\u010d jsou va\u0161i host\u00e9 pr\u00e1v\u011b zde. A\u0165 u\u017e p\u0159ij\u00ed\u017ed\u011bj\u00ed slu\u017eebn\u011b nebo za odpo\u010dinkem, hotel je m\u00edstem, kde si mohou odpo\u010dinout od hektick\u00e9ho ka\u017edodenn\u00edho \u017eivota v prost\u0159ed\u00ed, kter\u00e9 mo\u017en\u00e1 p\u0159\u00edli\u0161 dob\u0159e neznaj\u00ed. Po dlouh\u00e9m dni str\u00e1ven\u00e9m cestov\u00e1n\u00edm budou va\u0161i host\u00e9 vn\u00edmat proces p\u0159ihl\u00e1\u0161en\u00ed jako p\u0159ek\u00e1\u017eku, kter\u00e1 jim br\u00e1n\u00ed v tom, aby si u\u017eili tolik pot\u0159ebn\u00fd \u010das a prostor k odpo\u010dinku a na\u010derp\u00e1n\u00ed nov\u00fdch sil. Proto pokud tento proces co nejv\u00edce zjednodu\u0161\u00edte a zefektivn\u00edte, uk\u00e1\u017eete host\u016fm, \u017ee si uv\u011bdomujete a v\u00e1\u017e\u00edte si jejich p\u0159\u00e1n\u00ed a \u017ee si nep\u0159ejete nic jin\u00e9ho, ne\u017e jim poskytnout bezchybn\u00fd servis. Na\u0161t\u011bst\u00ed pro v\u00e1s mohou host\u00e9 d\u00edky MyStay vyu\u017e\u00edt na\u0161i funkci digit\u00e1ln\u00edho p\u0159ihl\u00e1\u0161en\u00ed, kter\u00e1 jim umo\u017e\u0148uje p\u0159ihl\u00e1sit se do hotelu z pohodl\u00ed domova, cestou z leti\u0161t\u011b nebo odkudkoli jinde, kde se pr\u00e1v\u011b nach\u00e1zej\u00ed, je\u0161t\u011b p\u0159ed p\u0159\u00edjezdem do va\u0161eho za\u0159\u00edzen\u00ed. Tato funkce, stejn\u011b jako na\u0161e dal\u0161\u00ed v\u00fdkonn\u00e9 a efektivn\u00ed funkce, host\u016fm ukazuje, \u017ee si cen\u00edte jejich \u010dasu, respektujete jejich soukrom\u00ed a jste tu proto, abyste jim zajistili bezstresov\u00fd a pohodln\u00fd pobyt. Je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee slu\u017eba neza\u010d\u00edn\u00e1 teprve v okam\u017eiku, kdy se host\u00e9 p\u0159ihl\u00e1s\u00ed, ani nekon\u010d\u00ed v okam\u017eiku, kdy se odhl\u00e1s\u00ed. Na\u0161t\u011bst\u00ed v\u00e1m MyStay nab\u00edz\u00ed mo\u017enost b\u00fdt v kontaktu s va\u0161imi hosty zp\u016fsobem, kter\u00fd respektuje jejich \u010das i soukrom\u00ed, a to ve v\u0161ech f\u00e1z\u00edch cesty: p\u0159ed n\u00ed, b\u011bhem n\u00ed i po n\u00ed. Za\u010dn\u011bte je\u0161t\u011b dnes s bezplatnou zku\u0161ebn\u00ed verz\u00ed MyStay! Translated with DeepL.com (free version)<\/p>\n","protected":false},"author":1,"featured_media":6075,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-6074","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-cs","entry","has-media"],"_links":{"self":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/posts\/6074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/comments?post=6074"}],"version-history":[{"count":1,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/posts\/6074\/revisions"}],"predecessor-version":[{"id":6322,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/posts\/6074\/revisions\/6322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/media\/6075"}],"wp:attachment":[{"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/media?parent=6074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/categories?post=6074"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pweb.dev.mst.co.cz\/cs\/wp-json\/wp\/v2\/tags?post=6074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}