Pre-arrival
After the reservation
Pre-arrival communication
Engage your guests with a welcome Text message and Email with offers they can use before they arrive.
Pre-arrival communication
Guest web
Guest web
Lead guests to a page with all the useful information regarding their stay and with Smart catalogue showing all your services and offers.
Guest Directory
Answer all your guests’ questions before they even ask by digitalizing all FAQ questions
Guest Directory
Guest preferences
Guest preferences
MyStay will ask your guests about their needs and expectation, so you can create an unforgettable personalized experience for them.
Personalized Smart catalogue
Let your guests find what they desire and order it by one click with the help of their mobile device.
Personalized Smart catalogue
Digital Check-in
Digital Check-in
Reduce lines and increase the efficiency of your staff by allowing your guests to fill everything online: comfortably and in advance.
Light Kiosk
Add an option for your guests to check in and pick up their keys using the Self check-in Kiosk allowing for a completely contactless and automated reception.
Light Kiosk
Contactless payment
Contactless payment
Enable your guest to pay online, even before the check-in. Or any other time you’ll choose.
Key management solutions
No need to rush guests to the reception – enable them to open the room all by themselves.
Key management solutions
In-stay
offers of activities and services
WiFi Landing Page
Show a selection of your best offers right after the guests connect to your WiFi.
Prepare Your Landing Page
WiFi Landing Page
Nearby points
Nearby points
Navigate your guests to the most popular places around your property with adjustable map with pins.
QR code promotion
The perfect interactive promotion that will increase your revenue during the stay. Just place them strategically around your hotel and wait for the magic to happen.
QR code promotion
Automated messages
Automated messages
Connect with your guests automatically with text messages or emails, offering happy hours, spa, late checkout, or whatever you choose to.
Activities
Display activities and third party offers in a Smart Catalogue and boost your profit throughout the whole stay.
Activities
Light Kiosk
Light Kiosk
Guest lost their card or it stopped working? No problem! They can issue a spare one using the Light Kiosk.
Hotel Service Orders
Provide services easily with customizable catalogue content.
Hotel Service Orders
WhatsApp and Messenger
WhatsApp and Messenger
Answer your guests’ questions immediately by allowing them to chat with the reception.
In-room tablets
Provide a new level of comfort to hotel guests, while also strengthening in-stay upsell and increasing the revenue. With in-room tablets the whole Guest Directory including the smart Catalogue is available 24/7.
In-room tablets
Pre-departure
Make sure you keep up the good impression until the very end
Online Check-out
Let your guest check their final bill, pay it online, and even issue an invoice.
Online Check-out
Light Kiosk
Light Kiosk
Add a Kiosk for a complete automated contactless check-out and key return.
Goodbye message
Show some love to your guests even after their check out, with automated messages allowing you to send them a questionnaire, loyalty programe info, discount for their next booking or even just a simple thank you note.
